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BPMG Multiservices Terms and Conditions
Welcome to BPMG Multiservices. By using our services and accessing our website, you agree to the following terms and conditions. This agreement is binding and governs your relationship with BPMG Multiservices.
1. Services Provided
BPMG Multiservices offers a range of cleaning services, both residential and commercial, which include, but are not limited to:
We reserve the right to modify, suspend, or discontinue any of our services at any time without prior notice.
2. Financial Transactions and Payment Methods
By contracting our services, the customer agrees to pay the agreed costs at the time of booking. Accepted payment methods include, but are not limited to, credit/debit cards, bank transfers, and digital payment platforms. Payments must be made before or at the time of service, as agreed.
3. Service Cancellation and Modifications
The customer has the right to cancel or modify any service with at least 24 hours' notice. Cancellations made outside this timeframe may incur a cancellation fee, as per the established policy. BPMG Multiservices reserves the right to cancel or modify scheduled services in exceptional circumstances, such as unavailability or unforeseen situations, and will notify the customer immediately.
4. Liability and Limitation of Liability
BPMG Multiservices will not be responsible for any errors in the information provided by customers, nor for website downtime or failures in external systems. We are also not liable for any direct, indirect, or consequential damage arising from the use of our services, except where due to direct negligence or breach of applicable laws.
5. Intellectual Property and Copyright
All content on this website, including but not limited to text, images, logos, graphics, videos, and photographs, is the property of BPMG Multiservices or third-party licensors. Reproduction, distribution, or modification of any content without our express consent is prohibited.
Regarding photos and videos taken during the provision of our services, BPMG Multiservices reserves the right to use them for informational and promotional purposes on our website or social media. However, we are committed to protecting the identity of property owners and the address of properties, and under no circumstances will we disclose this information on public platforms. Images or videos will be taken exclusively for illustrative and promotional purposes.
6. User Conduct
By using our services and accessing our website, you agree to:
7. User Account Disabling
BPMG Multiservices reserves the right to disable or suspend user accounts that repeatedly violate the Terms and Conditions or in cases of inappropriate, illegal, or harmful conduct toward other users or our company.
8. Applicable Laws
This agreement will be governed by and interpreted in accordance with the federal laws of the United States and the laws of the state of Florida. Any dispute arising in connection with this agreement will be resolved in the competent courts of the state of Florida.
9. Modifications to the Terms and Conditions
BPMG Multiservices reserves the right to modify these Terms and Conditions at any time. Any changes will take effect immediately upon publication on the website. It is the customer's responsibility to periodically review these terms to stay informed of any changes.
10. Acceptance of Terms
By using our services, the customer accepts and agrees to abide by these Terms and Conditions. If the customer does not agree with any of these terms, they must refrain from using our services or accessing our website.
Contact Details
If you have any questions or concerns about our Terms and Conditions, please contact us at:
Email: info@bpmgmultiservices.com
Phone: 813-785-0090
BPMG Multiservices Return and Refund Policy
At BPMG Multiservices, we are committed to offering products and services of the highest quality. If for any reason you are not completely satisfied with your purchase, we offer our return and refund policy under the following terms:
Return Period:
You have 7 calendar days from the date you receive your product to request a return. After this period, we will not be able to process returns or refunds.
Conditions for Returning a Product:
The product must be in its original condition, unused, undamaged, and in its original packaging. Any product showing signs of use, damage, or alterations will not be accepted for return.
Reason for Return:
Returns are only accepted for manufacturer defects or if the product does not match what was ordered. If the product has a manufacturing defect, you may choose between a replacement or a full refund.
Return Process:
To initiate a return, please contact us via email at info@bpmgmultiservices.com providing the following information:
Once we receive your request, we will provide you with instructions for returning the product. Return shipping costs will be covered by us in the case of defective products.
Refund Process:
Once the returned product is received and inspected, we will process your refund. The refund will be issued to the same payment method you used for the original purchase. The processing time for refunds may vary from 5 to 10 business days, depending on the payment processor's policies.
Return Period:
For cleaning services, refund or modification requests must be made within 24 hours after the service is provided.
Conditions for Requesting a Refund:
If the service does not meet the terms of the agreement or is deficient, you may request a refund or partial refund. You will need to provide evidence of dissatisfaction, such as photographs or a clear description of the issues.
Service Return Process:
If you are not satisfied with the cleaning services provided, please contact us via email at info@bpmgmultiservices.com with the following information:
Refund Process:
If your request is accepted, the refund will be processed within 5 to 7 business days. The refund will be made using the same payment method you used to book the service, or if applicable, we will agree on an alternative method.
Cancellation and Service Modifications
The customer has the right to cancel or modify any service with at least 24 hours' notice. Cancellations made outside of this time frame may incur a 50% cancellation fee, as per the established policy. BPMG Multiservices reserves the right to cancel or modify scheduled services under exceptional circumstances, such as unavailability or unforeseen situations, and will notify the customer immediately.
If you have any questions about our return and refund policy, or need further assistance, feel free to contact us:
Email: info@bpmgmultiservices.com
Phone: 813-785-0090
We appreciate your trust in BPMG Multiservices. We strive to provide you with high-quality products and services, and we are committed to resolving any issues that may arise.
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